Payment and cancellation policy
15% prepayment of total price, fully refundable 48 hours before start of rental (Credit Card / Debit card only). Cancelations are accepted only via email and full 48 hours prior to pickup to be eligible for a full refund.
85% of total price will be charged at the beginning of rental agreement by cash, credit card, or debit card (please note that you will need to present a credit card as an insurance for the liability) Please note that if errors or mis-pricing occurs we shall have the right to refuse or cancel any reservations.
Driving license and age requirements
Renter must be 20 years of age. A full driver's license must have been held for at least 12 months and must be presented at the start of the rental.
Credit card imprint
All rentals are subject to the full rental agreement terms and conditions at the time of rental. A credit card imprint will be taken at the start of all rentals for security reasons, even if the rental has been paid for in advance. The credit card imprint may be used to pay all extra charges including extra insurance, parking fines, damages or any cost due to the rented car as a result of the renter's use of the car. Please contact us if you do not have a credit card.
F-roads (highland roads)
All AWD (4x4) suv´s are allowed on the F-Roads (Highland roads). All 2wd rental vehicles are not allowed to drive on Icelandic F-roads (Highland roads). Each rental company can however make an exception to this rule and permit their customers to go through specific routes.
Crossing rivers in Iceland requires experience that most travelers do not have. It is therefore not allowed by rental vehicles in Iceland. Some rivers such as Krossá in Þórsmörk are particularly dangerous.
The minimum rental period is one day (24 hours). When the drop is one hour or more after the pick-up time, it is regarded as an extra day.
Pick-up and drop-off services
For customers arriving or departure at Keflavik International Airport we offer pick-up and drop-off service included in the total price. For customers in the Reykjavik areas staying at hotels or other accommodation we also offer pick up and drop off services that are included in the total price.
Please note: pick up in Reykjavík is from 8 am - 6 pm.
Driving in Iceland
Road conditions in Iceland vary substantially. Travelers can have information on driving conditions at Icelandic Road Administration. In Iceland it is mandatory for young children to travel in safety seats while in a vehicle. A child seats are generally suitable for children aged from 6 months to 4 years of age.
Our partners reserve the right to substitute vehicles when the reserved car types are not available. The substituted vehicle must always be of the same quality (or improved) as the booked vehicle.
Gasoline / Diesel
The rental car should be returned with the same amount of gasoline/diesel as on delivery, or a charge will be made for the missing liters.
All local taxes are included in the prices.
Third part liability is equivalent to the amount stipulated by Icelandic law at each time. This also applies to the amount of individual driver liability. Third party coverage and personal accident insurance is automatically included in your rental.
Super collision damage waiver (SCDW)
SCDW insurance covers the driver's liability in excess from EURO 500 for 2WD and EURO 2980 (depending on rental provider). Our partners are however free to offer improved liability and if they choose to do so it will be stated in the extras (step 3).
The renter is, however, always responsible for the following damages:
negligence, driving while intoxicated, damage to tires, headlights, wind-screen and the underside of the car, damage caused by loose rocks which get thrown at the car on gravel roads, damages to the engine of the car caused by water getting into the motor.
Additionally, we offer Gravel Protection (GP), (damage to windscreen, headlights and the car when gravel or rocks get thrown on the vehicle by another car) and theft protection (TP).
All our partners offer 24/7 service assistance. In case of break down you can call the number the rental car provider will provide. In most cases the car rental will be able to provide a substitute vehicle within 12 hours.