Car Rentals In Iceland – Lækjargata 2 - 101 Reykjavík.
Tel 00354 445 8081
General Terms and Conditions
AGE REQUIREMENT AND DRIVERS LICENSE:
A full driver’s license must have been held for at least 12 months and must be presented at the start of the rental. Renter must be 20 years of age to rent a vehicle.
CREDIT CARD IMPRINT:
All rentals are subject to the full rental agreement terms and conditions at the time of rental. A credit card imprint will be taken at the start of all rentals for security reasons, even when a voucher covers the cost of the rental. This credit card imprint may be used to pay all extra charges as extra insurance, parking fines, damages, handling fees or any cost due to the rented vehicle as a result of the renters use of the vehicle.
DEBIT CARD: We accept debit cards for liability. A deposit will be held on the card during the rental period for the self excess amount of you chosen insurance. And you might have to take on extra insurnce, like SCDW, as minimum to lower the deposit amount.
The minimum rental period with Car rentals in Iceland are two days - 48 hours. If the drop off is one hour or more after the pickup time, it is regarded as a full day.
PICK-UP & DROP-OFF SERVICE:
For customers in the Reykjavik area which are staying at hotels, guest-houses or other accommodations, we offer pick-ups and drop offs to our rental location, at a reasonable additional charge. For our customers arriving or departing at Keflavik International Airport we offer a shuttle service for both pick up and drop off. No added or extra fees are for pickup, all is included in the total price online.
PICK-UP & DROP-OFF location:
Our pick up and drop locations are, Our Office at Keflavik Int. Airport, Keflavik City area and Reykjavik City area.
Taking the rental car outside of the country is strictly forbidden
We reserve the right to substitute vehicles when the reserved car types are not available. We cannot always guarantee the brand, but we can guarantee a similar vehicle or an upgrade instead.
F-roads (Highland roads)
All AWD (4x4) suv´s are allowed on the F-Roads (Highland roads). All 2wd (FWD) rental vehicles are not allowed to drive on Icelandic F-roads (Highland roads).
The rental vehicle will normally have a full tank of fuel. The rented vehicle should be returned full or a charge will be made for having the tank refilled even if it is missing just some liters. In case the fuel tank is not full at the time of the rental, the vehicle should be returned with the same amount of gas in it. If the vehicle is returned with less gas then when it was rented, we will charge the cost for the missing gas plus an additional ISK 2.000, service fee.
Local value added tax (VAT) is 24% and is includedin all rental prices.
In Iceland it is mandatory for young children to travel in safety seats while in a vehicle. Child seats are available if pre-ordered at a reasonable additional charge. These child seats are generally suitable for children aged from 6 months to +4 years of age. Booster seats are free of charge at Car Rental in Iceland.
CANCELLATION AND RESERVATION POLICY:
In order to guarantee your reservation we require a valid credit card/ Debit card, and we charge your card at the time of your booking for a 15% deposit, remaining amount due, you pay upon arrival.
In case of a cancellation, the following policy applies;
Cancel more than two days prior to the rental and get a full refund (100%).
Cancel less than 48 hours before your arrival, no refund of the rental deposit.
Cancelations requests must be sent via email.
Early returns are always allowed. However, no refunds can be given for unused, or partly used car hire vouchers unless the amendments or cancellations have been made prior to the pick-up date.
Third part liability is equivalent to the amount stipulated by Icelandic law at each time. This also applies to the amount of individual driver liability. Third party coverage and personal accident insurance is automatically included in your rental and in the self-risk liability amount mentioned here below. If for some reason, the renter causes damages to a third-party vehicle, without causing damages to the rented vehicle, the third-party liability is a total of ISK 35.000.
COLLISION/SUPER COLLISSION DAMAGE WAIVER (CDW/SCDW):
The Collision damage waiver (CDW) is included in our prices. A renter which only has the CDW insurance, is liable for damages amounting up to ISK 350.000 but with adding the SCDW, the maximum self-risk amount is ISK 90.000 (EUR 650) for all 2wd cars and ISK 120.000 (EUR 850) for all 4wd cars and larger passenger cars. We offer you to take this extra insurance, for a small fee, to provide our customers more security when travelling and a more enjoyable experience. You can choose your insurances and extras in step three when booking online at our website.
The following damages are however always on the renter’s responsibility and are not covered by the CDW or the SCDW;
- Damages caused by driving into waters and rivers and when driving off-road.
- Driving while intoxicated
- Damage to tires, headlights, wind-screen and the underside of the car.
- Damage caused by the wind blowing up the door.
- Damage caused by sand and ash storm. (only applies if the renter has not opted for the SAAP insurance).
(Please see full details listed on the backside of rental agreement).
GRAVEL PROTECTION (GP):
This protection includes damage to windscreen, headlights, front bumper, mirrors and the hood of the car when gravel or rocks gets thrown onto the vehicle by another car. The gravel protection (GP) is included. Self-risk amount for broken windscreen is ISK 15.000 (EUR 110).
THEFT PROTECTION (TP):
TP covers theft of rental vehicle.
SAND AND ASH PROTECTION (SAAP):
For our customers protection we offer an insurance which covers our customers against damage due to sand and ash storms which damages the paint of the car, windows, lights and plastic. These damages can cost between 500.000 to 1.500.000 ISK to repair.
By purchasing SAAP the self-risk in case of damage from sand and ash is lowered to 90.000 ISK (EUR 650). We offer the SAAP for only 1.500 ISK per day.
Volcano eruptions in the past years have increased the risk of damage to the paint and windows of all cars and no insurance company will cover these damages. In high winds and dry weather, the ash from the volcanos and sand in the south coast can cause huge damage to the cars and all the cost has fallen on the renter, until now.
The Liability Waiver reduces the self-risk/deductible amount for any damage covered by our insurances to zero. This includes CDW/SCDW, GP, TP and SAAP and is subjected to the terms and conditions of the Rental Agreement. Excluded are any damages not covered by insurances as stated in Article 29 and 32 in the Rental Agreement and terms and conditions.
Keep in mind that this is not an extra insurance but an option for our renters to waive their liability in case of any damages to the rental car during the rental time. This allows our renters to have a carefree experience with Car Rentals in Iceland while enjoying our beautiful country.
Assistance - Emergency service
We offer 24/7 service assistance. In case of break down you can call the number the rental car provider will provide. In most cases the car rental will be able to provide a substitute vehicle within 12 hours.